Service was done in an hour. Personnel were very efficient. My only critique is due to lack of social distancing in the waiting area and variable use of masks with patrons and a small amount of employees.
Great service department and parts department
Great -VW always takes care of service on my auto in a timely fashion.They have a clean waiting area and it is very comfortable.
Hi, Had Bill and Deb resolve an issue with my 2018 CRV. They were very polite and helpfull. They got me right in and in 30 miniutes my problem was fixed. Very happy with your service Dept. Thanks again Herb DiSanto/ North Port Fl
William in service helped my family out today, our 2017 passat has some issues leaving us dead in the water. Without any hesitation got us scheduled cars getting towed and keeping us rolling with a courtesy car so we could still get around william your awesome
The service staff was professional, courteous, and efficient. I was in and out without an appointment. We will definitely return.
I had scheduled a service appointment for some recall items on my 2019 Odyssey and received an e-mail and call from Robert Smith stating that he would like to offer me a free evaluation of my van for a possible trade up. I informed him that it was a lease so there was no reason to do this but he said he would see me on Saturday. When Robert did see me he had an offer to trade up my 2019 for a 2020. I did not know that this was possible to do while in a lease. He educated me on the ...
Angela did a great job. She got me out in less time than I expected and the work was done very well. She is great to work with and kept me informed all through the process.
Awesome experience; from contacting the service department by phone to check out afrer service every PC Volkswagen staff member treated me kindly. They were sure to explain everything in detail and there were no surprise charges. So glad I bought a Volkswagen and thankful I can have it serviced locally.
Purchased a vehicle from Mike Austin. Highly recommend this dealership for their professionalism from initial contact all the way through to the title work.
VW service center is always great! Thank you
Ethan was such a help through this process. There were some ups and downs on my part but he was very understanding and handled it very well. Thank you guys for the new car!
Terrell was great and professional. Terrell communicated through the entire process. He was polite and professional. He also provided information about the work completed on my car. Well done!
Dealership promisedhave repairs done in 2 1/2 hours. Their promise was kept. Very efficient in the way things were handled. Customer waiting area could be improved by providing some nutrition.
Had a really great experience with Noah Ware! He was very knowledgeable and helpful. Really made it seemed like he was trying to help me not sell me. Also loved the Bow Tie! I would recommend Noah to anyone that I know is buying a car!
From Dan in management to the technicians and service staff, these folks are all the very best in customer service and Great satisfaction!! They always surprise me with the way they extend themselves in lending an affordable option if not a warranty claim.They are kind , friendly and always obliging to your needs ! I’ve leased 5 cars in past from them , as you can see here, this is why I do!! I’m assured to get a great product and then service .. NO Questions asked. I can’t say thanks enough to all of them for lending an xtra hand ...
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